Privacy Policy

M.A.M Trading Corporation
Effective Date: [Dec 2025]
Last Updated: [Dec 2025]

1. Introduction

M.A.M Trading Corporation (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.mamglobal.com] or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletter or market reports
  • Request product quotes or information
  • Communicate with us via email or phone
  • Register for an account (if applicable)

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Country/Location
  • Business details
  • Product interests

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Click patterns and navigation paths

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

Types of cookies we use:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer service
  • To process your requests for quotes, product information, or samples
  • To send you market reports and newsletters (with your consent)
  • To improve our website and user experience
  • To analyze website traffic and usage patterns
  • To detect and prevent fraud or security issues
  • To comply with legal obligations and enforce our terms
  • To communicate with you about our products, services, and updates

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

4.1 With Our Global Offices

We may share your information with our offices in Mumbai (India), Dubai (UAE), Tanzania, and Sri Lanka to process your inquiries and provide services.

4.2 With Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email delivery services
  • Analytics and performance monitoring
  • Customer relationship management (CRM)

These providers are contractually obligated to protect your information and use it only for specified purposes.

4.3 For Legal Compliance

We may disclose your information if required by law, court order, or government regulation, or to:

  • Protect our legal rights
  • Prevent fraud or illegal activities
  • Ensure the safety of our users or the public

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure Socket Layer (SSL) encryption
  • Secure servers and databases
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Typical retention periods:

  • Contact form submissions: 3-5 years
  • Newsletter subscriptions: Until you unsubscribe
  • Business correspondence: As required by commercial law (typically 7 years)

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Correction

You have the right to access and update your personal information. Contact us to request a copy of the data we hold about you.

7.2 Deletion

You may request deletion of your personal information, subject to legal retention requirements.

7.3 Opt-Out

You can opt out of receiving marketing communications by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly at info@mamglobal.com

7.4 Cookie Management

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7.5 Data Portability

You may request a copy of your data in a structured, machine-readable format.

7.6 Withdraw Consent

If we process your data based on consent, you can withdraw that consent at any time.

To exercise your rights, contact us at:
📧 info@mamglobal.com
📱 +91 98191 23727

8. International Data Transfers

M.A.M Trading Corporation operates globally with offices in India, UAE, Tanzania, and Sri Lanka. Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites (such as LinkedIn, supplier sites, or industry resources). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Updating the “Last Updated” date at the top of this page
  • Sending an email notification (for material changes)

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

M.A.M Trading Corporation
📍 Mumbai, Maharashtra, India
📧 info@mamglobal.com | masood@mamglobal.com
📱 +91 98191 23727 | +91 99676 23727 | +91 98197 23727
🌐 www.mamglobal.com

Data Protection Officer (if applicable):
[Name and contact details]

13. Jurisdiction-Specific Rights

For European Union (EU) Users (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including:

  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

For California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)

For Indian Users

We comply with applicable Indian data protection laws and regulations.

14. Consent

By using our website and services, you consent to this Privacy Policy and agree to its terms.

M.A.M Trading Corporation
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